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RETURN & REFUND POLICY

We want you to be completely satisfied with your VAKNEST AIRPACK™ purchase. If you are not satisfied, you may return your order within 30 days of receiving it.

Eligibility To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

How to Initiate a Return Contact us at [your email address] with your order number and the reason for your return. We will respond with return instructions within 2 business days.

Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be issued to your original payment method within 5–10 business days.

Return Shipping Costs Return shipping is the responsibility of the customer, unless the item received was defective or incorrect.

Defective or Incorrect Items If your item arrived damaged or was not what you ordered, please contact us immediately. We will arrange a replacement or full refund at no cost to you.

Non-Returnable Items Items that have been used or returned without original packaging may not qualify for a full refund.

Contact [your email address] — we are happy to help.